Contact Faded Fruits
On this page
Wichita Falls,TX
We’re open Monday, Friday, 8 a.m., 7:30 p.m. EST
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
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For local delivery services or other vendors (e.g., in USA , New York or DC), charges depend on order minimums or your location, review each vendor’s shipping or ensure the cart qualifies for free delivery.
Which payment methods are accepted in the Online Shop?
From the official Faded Fruits FAQ page:
The accepted payment methods are:
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Apple Pay
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Zelle
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CashApp
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Chime
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Cryptocurrency
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Gift Cards
How long will delivery take?
| Shop Variant | Processing Time | Standard Delivery Period |
|---|---|---|
| Faded Fruits Gummies Brand | 1 to 2 business days | 2 to 3 business days |
| Faded Fruits | Implied immediate | ~48 hours (2 days) in the U.S. |
How secure is shopping in the Online Shop? Is my data protected?
At our Online Shop, your security and privacy come first. We understand that shopping online requires trust, and we’ve built our platform with your protection in mind.
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Secure Transactions, All payments are processed through trusted gateways with industry-standard encryption. This ensures your sensitive information, such as card details or account credentials, is transmitted safely and cannot be accessed by unauthorized parties.
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Data Protection, Your personal details are safeguarded with advanced security protocols. We never share, sell, or trade your information with third parties. Any data you provide is used strictly for order processing, delivery, and customer support.
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Privacy First, We follow strict confidentiality policies. Whether you’re browsing, adding items to your cart, or completing a purchase, your information remains private and secure at every step.
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Continuous Monitoring, Our systems are regularly updated and monitored to protect against fraud, unauthorized access, or security breaches.
When you shop with us, you can do so with complete peace of mind knowing your personal information and payments are fully protected.
What exactly happens after ordering?
once you order , payment details will be emailed to you or sent via a text message .
you will then use in completing your order and your order will be shipped to your address
Do I receive an invoice for my order?
yes you do
Send us an email
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Address: Wichita Falls,TX
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Whhatsapp:+1 (720) 288-0492
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Email Us : Sales@Fadedfruit.com
Three ways to contact Faded Fruits
Email reaches us at Sales@Fadedfruit.com and is the best route for anything involving an order number, a photograph of a damaged pouch, or a wholesale enquiry, because it gives us something to attach to your record. Phone and WhatsApp on +1 (720) 288 0492 suit quick questions where a conversation is faster than typing.
We answer during opening hours, Monday to Friday, 8am to 7:30pm EST. Messages arriving outside those hours are picked up the next working morning rather than left over a weekend.
What to have ready
Two things make almost every enquiry faster to resolve. The first is your order number from the confirmation email. The second, if the question is about a product that arrived wrong or damaged, is a photograph showing the pouch and its seal.
If your parcel is simply in transit and you want to know where it is, the order tracking page answers that without waiting for us, and the shipping and delivery page explains dispatch timings and what the parcel looks like from the outside.
Questions answered faster elsewhere
A large share of the messages we receive already have written answers on the site, and reading one is quicker than waiting for a reply.
For strength and portioning, the FAQ page covers the common ground and how many 500mg gummies to take covers the arithmetic. For returns, read refunds and returns before writing, because it tells you exactly what evidence to send. If you are checking whether a pouch is genuine, the authenticity guide shows what the counterfeits get wrong.
If your question is about whether you can legally receive an order where you live, that is a state level question rather than one we can answer for you, and our laws by state guide sets out where each jurisdiction stands. The FDA consumer guidance on cannabis derived products is the federal regulator’s own position and worth reading alongside it.
What we will never do is ask you for card details by email, phone or WhatsApp. If a message claiming to come from Faded Fruits asks for a card number, it is not from us. Report it to us at the address above.